FAQ
DIAMOND BAR FAQ
Are you open on holidays?
We are closed during the 6 major holidays: New Year’s Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas. We are open on smaller holidays, i.e. President’s Day, Veterans Day
What are Genius Packets?
Genius Packets are supplementary, teacher guided English and Math practice packets that focus on the topics and concepts they are learning in their current grade.
Do you pick up on minimum days?
Yes. We ensure to check school calendars and bell schedules.
Do you offer pick up services?
Yes. We pick up students from the following schools: Elementary: Castle Rock, Evergreen, Maple Hill, Quail Summit, Walnut Elementary Middle: South Pointe, Chaparral
Do you have a 1 year promotion?
No. We do not have an option to pay a year tuition at this time.
Do you offer refunds?
No. We offer E-Plex branch specific credit which can be used for enrichment programs.
Why is there a $200 non-refundable deposit?
The deposit saves your child’s spot. Spots are on a first come, first serve basis. The deposit is included in the tuition if you pay for the first month tuition in full. If you choose to pull your child out BEFORE his or her first day, you will NOT receive the deposit.
How much is your program?
Program fees differ depending on your child’s grade. Please contact our office for more info.